Service route: **Chongqing to Phoenix, USA;
**Service mode: door-to-door moving one-stop service;
**Case Overview: **Mr. Ran entrusted Xipu International to ship the whole house furniture items from his home in Chongqing to Phoenix, USA by sea.

Mr. Ran, who lives in Chongqing, because his son has been working in Phoenix, USA for many years, and is now too busy to take care of his children, Mr. Ran and his wife took the initiative to move to Phoenix, USA to live with their son and daughter-in-law, and also to help take care of their children. Daughter-in-law to live together, can also help take care of children.

Because there are some Chinese solid wood furniture at home, Mr. Ran can not sell and discard, and more private odds and ends, Mr. Ran and his family discussed the decision to ship the whole house furniture items together. After comparing prices and services online, Mr. Ran finally chose Hippo's door-to-door one-stop moving service, from door-to-door packing in China, customs clearance and declaration, to delivery to his home abroad and other matters, all of which were completed by Hippo.

After signing the contract, Hippo's professional supervisors first came to Mr. Ran's home in Chongqing to conduct a door-to-door assessment. After careful measurement and assessment, the staff made a detailed moving plan based on the characteristics of the items and Mr. Ran's needs. Afterwards, Hippo's professional packing team picked up Mr. Ran's belongings on the date agreed upon by Mr. Ran. No matter whether it was a large piece of furniture or a small item, all of them were professionally packaged in layers. For fragile items such as ceramic ornaments, special fumigation-free wooden boxes were customized according to Mr. Ran's needs.

During the long shipping process, Mr. Ran's son has been checking the real-time shipping status of the goods through Hipo's self-developed “Order Customer Page”, and Hipo's business consultants are also following up the process, and at the same time assisting Mr. Ran to handle the formalities of customs clearance and tax exemption.

After all the furniture items are shipped to Phoenix, Hipu's colleagues in the United States will send a special person and car to deliver the items to Mr. Ran's door according to the time agreed with Mr. Ran, and the professional movers will move Mr. Ran's furniture items to the designated location, and provide services such as disassembling the items to be packed, simply assembling the furniture, and cleaning up the packing garbage, etc. After signing for the delivery, Mr. Ran said it was a very hassle-free and reliable experience. After Mr. Ran signed for the delivery, he said it was a very worry-free and reliable experience!