Tips of Clearing Customs
Clearing customs can be a maze of unfamiliar processes and documentation. When you move with NeptuneInternational, just relax and rely on your Coordinator to guide you through the process of clearing customs. Your coordinator will prepare you best for what to expect once you enter into your new country.
How Does my International Moving Coordinator Help?
Clearing customs has become increasingly complicated due to heightened security concerns. At NeptuneInternational, you can depend on the expertise and knowledge of your Coordinator to guide you through clearing customs. The process will begin at your destination with the local NeptuneInternational office.
Beginning Customs Clearance for International Moving
Your International Relocation Coordinator will help you complete the required documents, and then forward them to our authorized destination agent. At your destination, the local NeptuneInternational office will receive the paperwork forwarded to them by your Coordinator. The destination agent, in turn, verifies that all of your information is correct and complete with your Move Manager before passing the documents on to the customs broker. The destination agent will then contact you to arrange a mutually convenient time for delivery. Be sure to be available to arrange this delivery time.
Once you arrive in your destination country, remember to contact Neptuneimmediately. Failure to make timely contact could result in delays for clearing customs and additional storage costs. 'Demurrage' or port rent is an additional expense incurred if we are unable to clear your shipment on time. Airports levy similar penalties if airfreight shipments are delayed. To avoid delays and additional costs, it is important to make contact with the local NeptuneInternational office as soon as you arrive.
Restricted Items During International Moving
Each country has its own list of restricted items. To avoid any problems or delays in clearing your shipment through customs, customs documents are included in the information packets that we provide to you at the start of your move. You'll also find a list of items prohibited from entry into your destination country so there are no surprises later on. It is best to adhere to these restrictions and pack your household accordingly to avoid problems with clearing customs.